Grievance Redressal

If you have a complaint about our content, billing or conduct, write to us with your enrolment reference and a description of the issue. We acknowledge complaints within 3 working days and aim to resolve them within 21 working days.

Reach us at hello@smartaccuracytrader.com. Please mark the subject line as "Grievance" so it is routed correctly.

If your complaint concerns a SEBI registered intermediary such as a broker or an Investment Adviser, it must be raised with that entity directly and, if unresolved, escalated through the SEBI SCORES platform. As an education provider we cannot act on grievances against a broker on your behalf.

If you suspect you have been approached by someone impersonating Smart Accuracy Trader or offering tips and assured returns in our name, report it to us immediately. We never provide tips, guaranteed returns or trading calls.